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Offspring Health Hawthorn

Offspring Health Hawthorn

614 Glenferrie Rd, Hawthorn, Melbourne, Australia, 3122

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All reviews(132)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Paediatric (Pediatric) Consultation (42)
Paediatric (Pediatric) Gastroenterology (23)
Allergies (15)
Food Intolerance (13)
Attention Deficit Hyperactivity Disorder (ADHD) (11)

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*Star rating based on patient reviews

132 reviews

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Appointments generally via Telehealth, in person in at another clinic (Tasmania) has been an amazing service offered. Communication on wait times has improved a lot lately so I appreciate that. Means I’m not waiting around with small children. Often very difficult to speak with anyone in Admin to pay / book appointments or follow up on paperwork. Messages either aren’t returned or are several days later. Online portal is a good addition, would be great if accounts could be generated post so you could login and pay online easier.

22 Feb 2023verified patient
Patient seen for:
Allergies
Paediatric (Pediatric) Gastroenterology
Food Intolerance

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always friendly and helpful at reception. We've been seeing a clinical psychologist for over 18 months and continue to do so with lots of helpful strategies and approach to takeaway and apply.

23 Feb 2023verified patient
Patient seen for:
Cognitive Behavioural Therapy (CBT)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very positive experience. Very happy.

27 Feb 2023verified patient
Patient seen for:
Paediatric (Pediatric) Consultation

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Such a great experience at a time when it was challenging. Everyone from the reception team to the specialist were all caring and took the time that was needed to ensure my daughter's welfare was put first.

27 Feb 2023verified patient
Patient seen for:
Child Mental Health
Attention Deficit Hyperactivity Disorder (ADHD)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Satisfied with the service.

20 Feb 2023verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always a positive experience

20 Feb 2023verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My experience at the clinic was a very helpful and pleasant experience.

20 Feb 2023verified patient

3.5

3.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
4.00
Wait time

Thought staff could have been more professional. Not having music/radio blaring in waiting room.

20 Feb 2023verified patient
Patient seen for:
Paediatric (Pediatric) Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Sam was extremely helpful and friendly.

20 Feb 2023verified patient
Patient seen for:
Food Allergies
Allergies
Eczema (Atopic Dermatitis)

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

It was so refreshing to finally have a doctor who said they had treated children like mine. The care and support we have received has been incredible and helped to turn our lives around! A family is only ever as good as it’s weakest member and we were really struggling to help our second child to thrive. Offspring (particularly Dr Jeremy but supported by his lovely colleagues) changed all of that and our second child is now growing, learning and eating!!!!!! I will be forever grateful.

20 Feb 2023verified patient