Newlife IVF: Box Hill, Melbourne Fertility Treatment Clinic

Dr Russell is great and helping us through fertility journey.

I had such an amazing experience with the new life team. Not only was everyone compassionate and friendly, they were also very efficient and continued to keep me updated throughout the whole process without fail.

Dr Chris and the Newlife team was very friendly and professional. We were definitely in good hands. Our cycle was very successful, and we can't wait for our beautiful baby to join our family. Thank you so much!

Dr Chris Russell and his team were great. I started at another clinic with no knowledge of the process and was not very happy. My sister in law recommended Dr Chris so I quickly transferred, the entire team was friendly and helpful and made me feel comfortable I was in the right place from the moment I stepped in. Now she has two babies and I have one on the way. 😊

Dr Chris has been amazing throughout my treatment, he has a very calming approach. I felt listened and all my questions were answered. I am very grateful to have him as my Doctor. All his staff were also amazing in communicating and keeping me updated with everything.

Dr. Chris, along with the wonderful receptionists and midwives, are truly exceptional. They’re not only incredibly kind but also so helpful and supportive throughout the entire process.

We are incredibly grateful to Dr. Chris Russell and the entire team at Newlife Clinic for their exceptional care throughout our fertility journey. From our first consultation, Dr. Russell impressed us with his knowledge, compassion, and dedication. Thanks to his expertise and personalized approach, I got pregnant on our first transfer at age 40+, with several euploid embryos stored for the future. Dr. Russell goes above and beyond for his patients, always making himself available, even providing contact information for emergencies, which gave us peace of mind. He is also a great surgeon—he performed my laparoscopy, and I had a quick recovery, which truly demonstrated his skill and care. The entire Newlife Clinic team deserves recognition—from the advanced lab technology and skilled embryologists to the supportive nursing and admin teams ( Jan and Rachel) who were always friendly and efficient. We highly recommend Dr. Chris Russell and the Newlife Clinic team to anyone seeking fertility treatment. Their professionalism, compassion, and personal care truly set them apart.

I don’t even know where to start. NewLife is such a wonderful organisation and made my dreams of creating a family, come true. From our first appointment with Dr Chris, to all the nurses phone calls and appointments, I truly felt like I wasn’t a number, I was someone who was really cared for and we all had the same goal. Everyone is professional, kind, knowledgeable and just overall wonderful people. You should all be proud of the clinic you’ve created and I will be sure to praise you from the rooftops until the end of time. Thank you for everything!

Bernadette in the donor team has helped navigate the process with kindness and empathy. Hugo never left a stone unturned and managed to navigate cost vs benefit The nurses were all exceptional at listening and advocating for my needs

The waiting room is so relaxing, and the staff are always super friendly.