2-4 Aberdour Avenue, Rouse Hill, Sydney, Australia, 2155
0 %
0 %
0 %
0 %
0 %
*Star rating based on patient reviews
118 reviews
2.25
Receptionists are too busy staring at PCs and keep patients waiting to be looked after, not good customer service, see to the patient and then go back to admin tasks, Who pays your wages???
5
Thank you 🙏 for your kindness and professional way in organizing my post procedure appointment with Dr Panday. The staff at the front desk are true professionals and look after all their patients with respect and kindness. Thank you 🙏 one and all
3
Answering your phones in a timely manner will benefit both the patients and the business. Waiting over 20 minutes for one of your three reception staff to answer a call for a specialist that you're paying hundreds of dollars for doesn't marry up. Whilst I understand that there will be some wait times, all 3 of my calls were over 20 min wait on separate days during various times. I expect a better service from your staff. Sometimes a phone call is more relevant than an email.
5
Staff and Doctors where friendly, professional, respectful and punctual
5
A pleasurable visit
5
Very good experience
4
All very pleasant....no complaints
4
Professional and efficient
5
Wonderful
5
Excellent practice