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Complete Health Australia Rouse Hill

Complete Health Australia Rouse Hill

2-4 Aberdour Avenue, Rouse Hill, Sydney, Australia, 2155

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All reviews(118)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Diabetes (7)
Endoscopy (7)
Acid Reflux (6)
Colonoscopy (6)
Diabetes & Endocrinology (6)

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*Star rating based on patient reviews

118 reviews

2.25

3.00
Overall Experience
4.00
Cleanliness
1.00
Friendliness
1.00
Wait time

Receptionists are too busy staring at PCs and keep patients waiting to be looked after, not good customer service, see to the patient and then go back to admin tasks, Who pays your wages???

28 Mar 2024verified patient
Patient seen for:
Cardio-Pulmonary Exercise Testing
Pulmonary Hypertension

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Thank you 🙏 for your kindness and professional way in organizing my post procedure appointment with Dr Panday. The staff at the front desk are true professionals and look after all their patients with respect and kindness. Thank you 🙏 one and all

28 Mar 2024verified patient
Patient seen for:
Endoscopy
Bowel Cancer Screening
Rectal Bleeding

3

3.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
1.00
Wait time

Answering your phones in a timely manner will benefit both the patients and the business. Waiting over 20 minutes for one of your three reception staff to answer a call for a specialist that you're paying hundreds of dollars for doesn't marry up. Whilst I understand that there will be some wait times, all 3 of my calls were over 20 min wait on separate days during various times. I expect a better service from your staff. Sometimes a phone call is more relevant than an email.

28 Mar 2024verified patient
Patient seen for:
Colonoscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff and Doctors where friendly, professional, respectful and punctual

28 Mar 2024verified patient
Patient seen for:
Echocardiogram
High Blood Pressure
Exercise Stress Test

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A pleasurable visit

28 Mar 2024verified patient
Patient seen for:
Health Assessments
Asthma

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good experience

28 Mar 2024verified patient
Patient seen for:
Diabetes

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

All very pleasant....no complaints

28 Mar 2024verified patient
Patient seen for:
High Blood Pressure

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Professional and efficient

28 Mar 2024verified patient
Patient seen for:
Inflammatory Bowel Diseases (IBD) such as ulcerative Colitis or Crohn's Disease
Diarrhoea
Colitis (Ulcerative Colitis)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Wonderful

28 Mar 2024verified patient
Patient seen for:
Coronary Artery Disease

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent practice

28 Mar 2024verified patient
Patient seen for:
Seizures