Mr Rajesh Deshmukh introduced himself to me before commencing the procedure he was polite and explained the steps, process and my expectations of the procedure - I was extremely worried, nervous and anxious - his interactions and explanations made me overcome my anxiousness

I have just had the smoothest, most warm-hearted and professional cataract surgery. I have a lazy eye, and was anxious because the surgery was on my only good eye. Knowing how busy the surgery is, I was not expecting quite how well I was treated by Mr Deshmukh and his team before, during and after the surgery. Beforehand, Mr Deshmukh reassured me of the straightforward nature of the operation, of his experience and he even made me laugh. During the surgery he told me what was happening and what my eye might feel at each stage, and reminded me to breathe deeply which kept me more relaxed and specifically knowing what to expect. Afterwards, he again reassured me of how well the operation had gone and accompanied me to the recovery room. He gave me crucial information on what to expect of the eye over the next couple of days. A day on, I am absolutely gobsmacked and delighted with the result, and appreciate the ease with which Mr Deshmukh took me through the process. Thank you.