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Dr Rachel C Jones

Dr Rachel C Jones

Psychiatrist

Bury Saint Edmunds, IP33 2AA

Verified profile

30 years of experience

Verified profile

30 years of experience

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Reviews

All reviews(171)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Video Consultation (58)
Low Mood (49)
Menopause (35)
Anxiety Disorder (33)
Depression (19)

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*Star rating based on patient reviews

171 reviews

3.25

4.00
Overall Experience
3.00
Bedside Manner/Professionalism
3.00
Explanation

It was not confirmed in the letter whether I had been misdiagnosed with mental health issues for years when in fact it was more likely to be PMDD (I understand that it is difficult to diagnose now that I am in menopause). There seemed to be an emphasis on HRT as a treatment rather than a holistic approach. Dr Jones did not seem familiar with alternative approaches such as polyvagal theory or trauma therapy as a cause for underlying mood disorders. The follow-up appointments seems short - they have been as little as 15 minutes which makes the cost is incredibly high.

11 Mar 2024verified patient
Patient seen for:
Mood Disorders
Sleep Disorders
Low Mood

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I felt listened to, and not made to feel stupid if I didn't understand something. Dr Rachel Jones explained things very well, she understood all my symptoms and didn't try to 'put me in a box'. I felt she really wanted to help me with my symptoms and thankfully the treatment she has been prescribing me has worked incredibly well.

06 Mar 2024verified patient
Patient seen for:
Menopause
Anxiety Disorder
Stress

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Since taking my personalised prescription of hormones, I no longer feel on the edge of a nervous breakdown and no longer hate the world!! Dr Jones listens to my concerns and worries and tweaks my prescription to ensure the dosage will be more effective at taking me back to the person I was before hormone depletion started to rob me of me!

03 Mar 2024verified patient
Patient seen for:
Anxiety Disorder
Panic Disorder
Sleep Disorders

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Very pleasant and helpful, thank you. Felt at ease!

28 Feb 2024verified patient
Patient seen for:
Anxiety Disorder
Premenstrual Dysphoric Disorder
Video Consultation

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Working on Male HRT, Dr Jones provides clear simple advice and no-nonsense support to improve my quality of health and wellbeing. I could not ask for or expect more.

28 Feb 2024verified patient
Patient seen for:
Hormone Replacement Therapy (HRT)

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Fabulous as always

28 Feb 2024verified patient
Patient seen for:
Video Consultation
Bioidentical Hormone Replacement Therapy (BHRT)

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I found my first appointment very interesting and thorough. Understanding of the difficulties that I have been having and given a positive future ahead. Grateful to the quick update of my initial appointment which gave an in depth review of the challenges I have been having. Thank you.

28 Feb 2024verified patient
Patient seen for:
Low Mood
Anxiety Disorder
Mood Disorders

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Jones is extremely approachable and knowledgable with a kindly manner . She listens and explains carefully , with total respect and empathy for her patient . I wouldn’t hesitate to recommend her

27 Feb 2024verified patient
Patient seen for:
Anxiety Disorder
Sleep Disorders

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Since starting treatment with possible PMDD my health has changed for the better and this could not off been done with out Dr Jones help.

22 Feb 2024verified patient
Patient seen for:
Anxiety Disorder
Low Mood
Video Consultation

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I have been a patient at The Hormone Clinic for 6 months and have found that my symptoms have improved over this time. Dr Jones has been receptive to my concerns and symptoms over this period and changed my prescription accordingly taking this into account. As a result I have been feeling better recently. I look forward to hearing the outcome of my latest blood test.

19 Feb 2024verified patient
Patient seen for:
Video Consultation