Psychiatrist
Bury Saint Edmunds, IP33 2AA
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*Star rating based on patient reviews
171 reviews
5
I have now been a patient with Dr Jones for over 6 months and couldn't recommend her or this service more! As we age, we lose vital levels of hormones and there is help!! I find the video call appointments to be an added bonus, as I do not even have to leave my home. Personalized hormone treatment is delivered to my door. I am so happy that I started my journey when I did, and I am grateful for Dr Jones and her staff in this much needed service they provide.
5
My experience with Dr Jones has been excellent. From first impression to 6 months on Dr Jones has remained professional, thorough and caring. Her knowledge and experience has been integral to my journey.
5
Honestly I was in a mess when I found Dr Jones. I now feel like a different person and my life has changed through balance I would highly recommend 10/10
5
Dr Jones is easy to talk to and responds to all questions and queries thoughtfully and professionally.
5
Continued excellence in service delivery. I am engaged in a long-term treatment plan that has clearly been well thought out. It is delivered with regular check-ins that are well administered, with timely reminders of appointments.
5
I am now part way through my perimenopause treatment with Dr Jones. I’m really happy with the advice and treatment plan I’ve been given. The hormones I have received are starting to work and I am receiving regular check-ins and scheduled testing to check for side affects and general effectiveness. Dr Jones explains everything clearly and answers all the questions I have.
2.25
Overall I'm very happy with the journey I'm on. The supplements and hormones Dr Jones has recommended are very slowly working very well, however I've had to turn to another doctor in order to get a better understanding of what I'm taking and why. My main criticism of The Hormone Clinic is that medical advice isn't readily available. It's only available during the appointments. So if, like me, you react poorly to something, you have to find support elsewhere. In fact Dr Jones secretary specifically told me to consult my GP for further guidance. Of course my GP had no idea what to say because she hadn't prescribed the doses of hormones. So I ended up enrolling with the Newson Clinic via Bupa in order to get a better understanding of what was going on. Now, 4 months on, the hormones seems to be settling in, the supplements are finally the correct type (there are many types of magnesium), and my blood pressure is now under control, which the rest of it seemed to aggravate. It's been a long and painful road, but finally I think I'm through the other side. The only recommendation I'd make to the clinic is to make support more readily available. The other two practices I've since connected with are accessible very readily, and respond within a day or so. I shouldn't need to have three practitioners to facilitate one job. And for the cost of The Hornone Clinic, I would expect better.
Thank you for your feedback. As with any clinic, a plan is made at the appointment and the treatment should not change until the next one. The time between appointments is calculated in this way to give time for the treatment to take effect. The admin team are always available during office hours for any urgent queries, however, if patients contact with symptoms that could be unrelated to the treatment, they will be referred to their GP for investigation.
3.5
I came to Dr Jones with severe symptoms of PMDD exacerbated by peri menopause. It has taken time to build up my tolerance for the treatment due to my sensitivities. I admit to losing faith along the way but ultimately the treatment has improved my symptoms and enabled me to return to work and I am hugely grateful for that.
5
This tailored treatment plan is making such a noticeable difference,the natural hormone replication feels like a more harmonious fit for my body , it is unbelievable how such small amount can adjust the body in small stages with absolutely no nasty side effects like you would get with the synthetic hormones. This has been a positive and empowering journey towards my hormonal well-being . Highly recommend it for those seeking effective, individualised solutions. Will definitely be recommending Dr Jones to my friends and would even be recommending to the younger generation to check that their hormones are balanced. Treating the root cause is key to good health and well being. Thank you
5
It's been life changing! Would thoroughly recommend Dr Jones.