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Dr Rachel C Jones

Dr Rachel C Jones

Psychiatrist

Bury Saint Edmunds, IP33 2AA

Verified profile
30 years of experience
Verified profile
30 years of experience

Patient Trust Score

4.90

158 patient reviews

4.92
Overall Experience
4.89
Bedside Manner/Professionalism
4.89
Explanation

303 recommendations for:

Video Consultation(54)
Low Mood(46)
Anxiety Disorder(32)
Other(171)

Recent patient review

24 Mar 2024

top care, thank you

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About

Dr Rachel Jones is a consultant forensic psychiatrist at the Priory Hospital Chelmsford and BMI St Edmunds Hospital. She has a wealth of experience which she combines with evidence-based treatments to help her patients. She aims to provide the best quality of care and does this by listening to her patients' concerns and wishes, and incorporating this into their treatment plan. Dr Jones is able to treat a wide range of disorders in adults (aged 18-65 years) including schizophrenia, bipolar, anxiety, PTSD, ADHD, and substance misuse. She works alongside psychological therapists to give her patients comprehensive treatment.

Dr Jones qualified in 1993 from The University of London before working in the NHS at West Suffolk Hospital, and then the John Howard Secure Hospital where she treated patients with conditions such as mental illness, personality disorders, and drug/alcohol misuse. She has expertise in serious violent offences, psychiatric criminality, assessment of the effects of torture, and risk assessment. She has experience of appearing as an expert witness and of preparing psychiatric reports for the Crown Court and the Family Court.

Dr Jones has a special interest in Bioidentical Hormone Therapy, based on that fact that hormones (particularly sex hormones) impact very significantly on mood, anxiety, memory and sleep. Based on this, measures patients' hormones and balances them wherever possible to treat the cause of hormone associated mood disturbance. She may use this method instead of or in addition to prescribing medication.

Please visit her website: https://www.hormoneclinic.uk/


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Video Consultation (18%)
  • Low Mood (15%)
  • Anxiety Disorder (11%)
  • Menopause (11%)
  • Sleep Disorders (6%)
  • Others (40%)

Subspecialties
  • Forensic Psychiatry

All conditions and treatments
  • Low Mood
  • Anxiety Disorder
  • Sleep Disorders
  • Depression
  • Premenstrual Dysphoric Disorder
  • Stress
  • Mood Disorders
  • Panic Disorder
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Adjustment Disorder
  • Video Consultation
  • Addiction

Registered with

General Medical Council

No. 4026509

Royal College of Psychiatrists

No. 13497


Qualifications
  • MBBS University of London 1993
  • Membership of the Royal College of Psychiatrists Royal College 1997

languages spoken
  • English

Location

All locations

St Edmunds Hospital (part of Circle Health Group)

4.81
(146)
St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
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4.59
(81)
Stump Lane Springfield Green, Chelmsford, United Kingdom, CM1 7SJ
Stump Lane Springfield Green, Chelmsford, United Kingdom, CM1 7SJ
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St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
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Reviews

All reviews(158)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Video Consultation (54)
Low Mood (46)
Anxiety Disorder (32)
Menopause (32)
Sleep Disorders (18)

93 %

5 %

1 %

1 %

1 %

*Star rating based on patient reviews

158 reviews

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

top care, thank you

24 Mar 2024verified patient
Patient seen for:
Video Consultation

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Jones is very understand, friendly and I felt she listened and helped me through this difficult time.

21 Mar 2024verified patient
Patient seen for:
Perimenopause

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I have been so happy with Dr Jones. Having ADHD, two small children and a mother with dementia I honestly thought I was losing my mind as my whole personality had changed. I felt ashamed to open up about how angry and exhausted I’d become but I felt totally free from judgement, was listened to, reassured and given so much hope that my hormones are playing a huge part in my sudden change in behaviour and tolerance to the world.

18 Mar 2024verified patient
Patient seen for:
Hormone Therapy

4.25

4.00
Overall Experience
5.00
Bedside Manner/Professionalism
4.00
Explanation

I’m receiving regular checks ins which are efficient and seem well researched.

14 Mar 2024verified patient
Patient seen for:
Perimenopause

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Jones listened carefully and explained how the process worked clearly at what seemed a difficult time for me with a clear outcome. I feel that I've 'found' myself again and can only say thank you.

14 Mar 2024verified patient
Patient seen for:
Video Consultation
Anxiety Disorder
Low Mood

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Thank you Dr Jones I’m so grateful to be on this journey with you, you are very understanding and so helpful I feel now confident for my future self.

13 Mar 2024verified patient
Patient seen for:
Mood Disorders
Sleep Disorders
Anxiety Disorder

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Rachel Jones was super lovely and professional. I have only had one initial consultation with her but she was so helpful and she is very knowledgeable about hormones. She advised me of what she thought would be the cause of my issues, and I have since started taking a vitamin to help with this (just to see if it would make a difference!) and that already has, so I am excited for the proper treatments that she’s going to give me. I am confident that she will continue to help completely clear up my hormonal acne and support me with my fertility issues! Thank you Rachel.

12 Mar 2024verified patient
Patient seen for:
Female Fertility
Acne
Video Consultation

3.25

4.00
Overall Experience
3.00
Bedside Manner/Professionalism
3.00
Explanation

It was not confirmed in the letter whether I had been misdiagnosed with mental health issues for years when in fact it was more likely to be PMDD (I understand that it is difficult to diagnose now that I am in menopause). There seemed to be an emphasis on HRT as a treatment rather than a holistic approach. Dr Jones did not seem familiar with alternative approaches such as polyvagal theory or trauma therapy as a cause for underlying mood disorders. The follow-up appointments seems short - they have been as little as 15 minutes which makes the cost is incredibly high.

11 Mar 2024verified patient
Patient seen for:
Mood Disorders
Sleep Disorders
Low Mood

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I felt listened to, and not made to feel stupid if I didn't understand something. Dr Rachel Jones explained things very well, she understood all my symptoms and didn't try to 'put me in a box'. I felt she really wanted to help me with my symptoms and thankfully the treatment she has been prescribing me has worked incredibly well.

06 Mar 2024verified patient
Patient seen for:
Menopause
Anxiety Disorder
Stress

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Since taking my personalised prescription of hormones, I no longer feel on the edge of a nervous breakdown and no longer hate the world!! Dr Jones listens to my concerns and worries and tweaks my prescription to ensure the dosage will be more effective at taking me back to the person I was before hormone depletion started to rob me of me!

03 Mar 2024verified patient
Patient seen for:
Anxiety Disorder
Panic Disorder
Sleep Disorders
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FAQ

What are Dr Rachel C Jones's reviews like?

Dr Rachel C Jones's overall patient rating is 4.9 out of 5 stars on Doctify. This is based on 158 reviews

What languages does Dr Rachel C Jones speak?

Dr Rachel C Jones speaks English

Where is Dr Rachel C Jones located?

Dr Rachel C Jones primarily practices at St Edmunds Hospital (part of Circle Health Group), located at St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
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Does Dr Rachel C Jones accept new patients?

Dr Rachel C Jones generally accepts new patients.

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