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The Royal Free London Private Patients Unit

The Royal Free London Private Patients Unit

Pond Street, London, United Kingdom, NW3 2QG

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Reviews

All reviews(238)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Deviated Septum (14)
Adult Ear, Nose & Throat Surgery (10)
Ear Infections (9)
Sinusitis (8)
ECG (Electrocardiogram) (7)

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*Star rating based on patient reviews

238 reviews

4.25

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Generally well run hospital

13 Apr 2022verified patient
Patient seen for:
Deviated Septum
Sinus Surgery
Adult Ear, Nose & Throat Surgery

3.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
1.00
Wait time

Was asked to be in the hospital at 7am, got treated at 12.30pm. Terrible. Can't say a bad word about the Dr. though, he was great

30 May 2022verified patient
Patient seen for:
Otitis Media (Glue Ear)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Polite receptionists and nurses. The waiting time for treatment was good. However, where I waited for a longer period of time (nearly 2 hours) was at the pharmacy. I hopthis could be improved.

03 Jun 2022verified patient
Patient seen for:
Ear Infections

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I have used the Private facilities once before and was completely satisfied with the outcome. This was a preliminary consultation so time will tell.

17 Nov 2021verified patient
Patient seen for:
Sinusitis

4.5

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Was a good overall experience

21 Sep 2022verified patient
Patient seen for:
Sleep Disorders
Breathing Disorders

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

03 Feb 2023verified patient
Patient seen for:
Complex Cataract Surgery
Cataract Surgery
Myopia (Short-Sighted)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Comfortable , hospitality and helpful

02 Feb 2023verified patient
Patient seen for:
Tonsillitis
Ear Wax Removal

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The receptionist was very welcoming and helpful. The reception was clean and I didn't have to wait long.

14 Oct 2022verified patient
Patient seen for:
Ear Infections

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good experience

25 Jan 2023verified patient
Patient seen for:
Ear Infections
Tinnitus
Ear Wax Removal

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very helpful and caring staff

11 Nov 2022verified patient
Patient seen for:
Deviated Septum
GORD (Gastroesophageal Reflux Disease)