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The Royal Free London Private Patients Unit

The Royal Free London Private Patients Unit

Pond Street, London, United Kingdom, NW3 2QG

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All reviews(238)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Deviated Septum (14)
Adult Ear, Nose & Throat Surgery (10)
Ear Infections (9)
Sinusitis (8)
ECG (Electrocardiogram) (7)

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*Star rating based on patient reviews

238 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

the Royal Free London Private Patients Unit helped me organise a series of tests and appointments and they were also very helpful on my onsite visits. Fast check-ins, polite & knowledgeable staff. Thank you!

12 Mar 2024verified patient
Patient seen for:
CT Coronary Angiogram
Echocardiogram
ECG (Electrocardiogram)

4.5

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
5.00
Wait time

very good experience and would go back

27 Mar 2024verified patient
Patient seen for:
Sinusitis

4

4.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
4.00
Wait time

A good overall experience. Mr Patki was very informative and specific with his guidance. Svetlana (the main nurse during my stay) was wonderfully supportive and prompt with all the support and help she provided. The only improvements I would mention are: - the shower cubicle area was extremely mouldy around the floor area and not hygienic enough to have a shower, especially with an open wound. - Handovers to the night team could have been better. The team were not consistent in providing pain relief at the right times and it was dependent on the patient requesting it.

25 Mar 2024verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It has improved significantly since my last visit in Nov 23 particularly arpund wait times.

10 Apr 2024verified patient
Patient seen for:
Acne

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

great experience overall

10 Apr 2024verified patient
Patient seen for:
Deviated Septum

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was checked in quickly and escorted to CT department by a pleasant man and was seen quickly for the scan.

29 Mar 2024verified patient
Patient seen for:
Kidney Stones

4.25

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Been good experience friendly staff private patient. Hospital visually needs an update it's dated

30 Mar 2024verified patient
Patient seen for:
Joint Pain
Rheumatology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The building was very clean, friendly staff and everything was very efficient. Highly recommend it.

30 Mar 2024verified patient
Patient seen for:
Joint Pain