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London International Patient Services (LIPS)

London International Patient Services (LIPS)

5 Devonshire Place, London, United Kingdom, W1G 6HL

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Reviews

All reviews(226)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Knee Pain (27)
Herniated Disc or Slipped Disc (15)
Lower Back Pain (14)
Hip Replacement (13)
Knee Surgery (13)

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*Star rating based on patient reviews

226 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff, all of whom made you feel very relaxed and in safe hands.

22 Jun 2021verified patient
Patient seen for:
Deviated Septum

Reply from London International Patient Services (LIPS)

Thank you for your kind words, I'm glad your experience was to your satisfaction.

20 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent friendly service

23 Jun 2021verified patient
Patient seen for:
Partial Knee Replacement

Reply from London International Patient Services (LIPS)

Thank you for your kind words, I'm glad your experience was to your satisfaction.

20 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was very happy with the service i received, I would definitely use the clinic again in the future

14 Jun 2021verified patient
Patient seen for:
Achilles Tendon Problems
Sports Injury

Reply from London International Patient Services (LIPS)

Thank you for your kind words, I'm glad your experience was to your satisfaction.

20 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Every aspect of my experience has been first rate.

18 Jun 2021verified patient
Patient seen for:
Knee Replacement

Reply from London International Patient Services (LIPS)

Thank you for your kind words, I'm glad your experience was to your satisfaction.

20 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

We had a very positive experience with LIPS, extremely efficient, thorough and patient centric.

21 Sep 2021verified patient
Patient seen for:
Scoliosis Surgery
Spinal Surgery

Reply from London International Patient Services (LIPS)

Thank you for taking the time to write your precious review about your experience with our admin team. We appreciate your feedback so much and are always pleased to be at your service.

17 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Top professional, caring, attentive to detail.

21 Sep 2021verified patient
Patient seen for:
Spinal Surgery

Reply from London International Patient Services (LIPS)

Thank you for your feedback. I'm glad you were satisfied with our consultant.

17 Mar 2023

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very easy to deal with, friendly and a very quick turnaround with operations. Felt at ease with dr Aftab at all times. Only criticism was having a call out of the blew with regards to paying for the brace and consultation. This should have been discussed prior to the operations so that the insurance company was aware that this also would be required.

22 Sep 2021verified patient
Patient seen for:
Spinal Surgery

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I was well informed and received prompt, satisfactory care throughout. Thanks Dr Alnajjar.

18 Aug 2021verified patient
Patient seen for:
General Urology

Reply from London International Patient Services (LIPS)

Thank you for taking the time to write your precious review about your experience with Mr. AlNajjar and thank you for your kind words. Mr. AlNajjar and his team appreciate your feedback so much and are always pleased to be at your service.

17 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

- Efficient and friendly front desk/admin support staff. - Very happy with service from doctor. - Very happy with follow up tests with other doctors/staff.

08 Oct 2021verified patient
Patient seen for:
Urological Oncology

Reply from London International Patient Services (LIPS)

Thank you for taking the time to write your precious review about your experience with our consultant and thank you for your kind words about our admin team. We your feedback so much and are always pleased to be at your service.

17 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

If it wasn’t for Dr Aftab recognising my Cauda Equina Syndrome early, and advocating for my care, my prognosis would have been completely different. He genuinely saved my quality of life.

16 Oct 2021verified patient
Patient seen for:
Discectomy
Herniated Disc or Slipped Disc

Reply from London International Patient Services (LIPS)

Thank you for taking the time to write your precious review about your experience with Dr. Aftab and thank you for your kind words. Dr. Aftab and his team appreciate your feedback so much and are always pleased to be at your service.

17 Mar 2023