GenesisCare Milton Keynes 

Sunrise Parkway, Linford Wood, Milton Keynes, United Kingdom, MK14 6LS 

Overall Rating

Overall Experience

4.56

Friendliness

4.75

Wait time

4.31

Cleanliness

4.81

Top feedback

“Absolutely fantastic! I am so impressed. I got an appointment the following day having found a lump. I saw a consultant who was pretty sure there was nothing to worry about but sent me for a mammogram and ultrasound just to be sure. Within 30 minutes I had had both tests and was given the all clear by the consultant, with a six week follow up check with him booked. Fabulous service and so reassuring not to have to wait for further tests and appointments. Staff were so friendly. If I was to ever need cancer treatment in the future, this is where I would want to come as I have total confidence that I would be very well taken care of. Thank you to everyone who looked after me today in any capacity and a special thanks to Mr Khan who was wonderful!“
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Welcome to GenesisCare Milton Keynes

Oncology

About

GenesisCare are the cancer experts, offering world-class cancer care to patients across the world, creating better outcomes for patients with all types of cancer, taking patients through the journey from diagnosis to recovery.

GenesisCare Milton Keynes outpatient centre is a cutting-edge facility, renowned for offering excellent patient care in a holistic way and with no waiting lists, enabling patients to receive same-day diagnostic appointments and treatment is as little as 48hours. Patients are able to access the treatment available onsite but the nature of GenesisCare means that with 13 other centres and a number of partner hospitals, patients are able to access whatever treatment they may require as they are going through their cancer journey.

At GenesisCare Milton Keynes there are a range of services available including diagnostic clinics such as rapid access urology clinic, One Stop breast clinic, UrologyHub clinic as well as fine needle aspiration and blood testing. In addition to this there is imaging available as well as wide treatment options which include advanced radiotherapy, chemotherapy and supporting therapies for emotional wellbeing.

Location

Opening hours

Mon :
08:30 AM - 05:00 PM
Tue :
08:30 AM - 05:00 PM
Wed :
08:30 AM - 05:00 PM
Thu :
08:30 AM - 05:00 PM
Fri :
08:30 AM - 05:00 PM

Team

No results found

Sub-Specialties

Clinical Oncology
Medical Oncology

Special Interest

Breast Cancer
Prostate Cancer
Head & Neck Cancers
Acoustic Neuroma
Acute Lymphoblastic Leukaemia (ALL)
Acute Myeloid Leukaemia (AML)

Procedures

Chemotherapy
Radiotherapy
Complementary Therapy
Cancer Prevention and Screening
Deep Inspiration Breath Hold (DIBH)
Image Guided Radiotherapy (IGRT)

Reviews

4.61 Overall Patient Trust rating
Overall Experience
4.56
Friendliness
4.75
Wait time
4.31
Cleanliness
4.81
Breast Cancer
3/16
Chemotherapy
2/16
Prostate Cancer
2/16
Radiotherapy
2/16
Complementary Therapy
1/16
Head & Neck Cancers
1/16
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Sort by:
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Absolutely fantastic! I am so impressed. I got an appointment the following day having found a lump. I saw a consultant who was pretty sure there was nothing to worry about but sent me for a mammogram and ultrasound just to be sure. Within 30 minutes I had had both tests and was given the all clear by the consultant, with a six week follow up check with him booked. Fabulous service and so reassuring not to have to wait for further tests and appointments. Staff were so friendly. If I was to ever need cancer treatment in the future, this is where I would want to come as I have total confidence that I would be very well taken care of. Thank you to everyone who looked after me today in any capacity and a special thanks to Mr Khan who was wonderful!
Read more
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Very very kind caring and friendly staff. So glad being it’s been a worrying time. The staff couldn’t do enough.
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GenesisCare Milton Keynes

We are delighted our team made you feel at ease during your treatment. Thank you for your kind review.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Excellent Service, very friendly staff, speedy results. There was continous reassurance.
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GenesisCare Milton Keynes

Thank you for sharing your positive review. We will ensure your comments are passed on to our team.

Overall Experience (1/5)
Friendliness (2/5)
Wait time (1/5)
Cleanliness (3/5)
Patient seen for:
I would not recommend GenesisCare Milton Keynes - it took me weeks of chasing to get a copy of my clinicians letter only to find that it was factually incorrect in the most insensitive way possible. Then when I complained they advised that the doctors don't actually work for them at all. So they claim that their team includes doctors but actually it doesn't.
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GenesisCare Milton Keynes

Thank you for your feedback. We aim to provide all our patients with outstanding service at all times and we’re sorry that you felt your experience could have been better on this occasion. We are aware that our Centre Leader has already reached out to discuss the matter with you directly. Meanwhile, to clarify, while we do not directly employ our doctors, they all work with us under practicing privileges, which is standard practice across many organisations in the UK.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (4/5)
Cleanliness (5/5)
Excellent service throughout. All personnel are polite, friendly and professional. I was treated with respect and in a dignified manner. The radiotherapy team were marvellous and very caring.
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GenesisCare Milton Keynes

We are pleased to receive your detailed review of our staff and the level of care during your treatment. We will share this with our Milton Keynes team and in particular our Radiotherapy team.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Professional and caring
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GenesisCare Milton Keynes

Thank you for your kind review. We will ensure your comments are passed on to our team.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
All the staff made me feel comfortable, relaxed and were welcoming.
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GenesisCare Milton Keynes

Thank you for your review. Our Milton Keynes team will be delighted to read your feedback.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (4/5)
Cleanliness (5/5)
I attended GCMK for chemoradiotherapy and found all staff to be friendly, caring and professional.
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GenesisCare Milton Keynes

Thank you for your review of your experience at our Milton Keynes centre and the level of care by our staff. We will be sure to share this with the team.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
From the start of my treatment I have been very impressed with the services offered. I found all the staff caring and professional. Thought out I was treated as a human being and into as ‘just another patient. The staff of the radiotherapy unit under Jenny’s leadership were outstanding. Particularly regarding their patience and care. Each personal problem I encountered was treated with sympathy and care. Liaison with my consultant was notable and very reassuring. Arrival at the hospital received with warmth and understanding. I would single out Fifi for special comendation
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GenesisCare Milton Keynes

Thank you for your review of your experience at our Milton Keynes centre and the level of care by our staff. They will be delighted to receive this feedback and we thank you for taking the time to share this review.

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Absolutely fantastic experience
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GenesisCare Milton Keynes

Thank you for the positive review!

Other Reviews