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Face Restoration

Face Restoration

25 Harley Street, London, United Kingdom, W1G 9QW

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Reviews

All reviews(27)
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Last 7 days
Last 30 days
Last 6 months
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Blepharoplasty (Eye Lid Surgery) (12)
Oculoplastic Surgery (8)
Injectable Treatments (3)
Thyroid Problems (3)
Blepharoplasty (1)

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*Star rating based on patient reviews

27 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From start to finish, this experience has been seamless. Rachnu and Jonathan are highly professional, organised, communicative, compassionate and informative. As an anxiety sufferer, I was nervous about Blepharoplasty, however, Rachnu and Jonathan always put me at ease and reassured me. I am so happy with the results, it is one of the best decisions I have ever made, my confidence has gone through the roof and I am constantly getting compliments. I would highly recommend.

06 Mar 2022verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From start to finish the care I have received with Face Restoration has been outstanding. During my appointments with Dr.Rachna Murphy,I found her to be warm,friendly and professional.She was very clear in what could be achieved and happy to answer any questions I had. When I met Dr.Johnathon Roos on a zoom call the day before my procedure I felt he shared the same qualities and they worked together very well to ensure I was comfortable with the operation I was going to have the following day. The atmosphere during surgery was calm and relaxing and the aftercare has been great, any concerns I have raised have been answered or explained within a short time period. Based on my experience I would be very happy to recommend Face Restoration to anyone seeking to have Blepharoplasty surgery.

30 Nov 2021verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Dr Roos and Dr Murthy are both very professional skilled surgeons. They make an excellent team and you are getting 2 experts which makes them unique. They discussed the best way forward for me and were realistic about the results so there were no false expectations. As well as being skilled surgeons the after care they offer is second to none. They set up a WhatsApp group so I could message them if I was concerned anytime about anything post op which was very helpful in early recovery. I have seen multiple other 'top' surgeons who made mistakes which caused me to look botched. I finally found people who not only managed to successfully correct the mistakes that past surgeons but who also genuinely care. I could not recommend them highly enough.

24 Mar 2022verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Dr Roos and Dr Murthy are both very professional skilled surgeons. They make an excellent team and you are getting 2 experts which makes them unique. They discussed the best way forward for me and were realistic about the results so there were no false expectations. As well as being skilled surgeons the after care they offer is second to none. They set up a WhatsApp group so I could message them if I was concerned anytime about anything post op which was very helpful in early recovery. I have seen multiple other 'top' surgeons who made mistakes which caused me to look botched. I finally found people who not only managed to successfully correct the mistakes that past surgeons but who also genuinely care. I could not recommend them highly enough.

24 Mar 2022verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From my consultation through to the post op care, I could not have possibly expected the care and consideration I received from Dr. Murthy and Dr Roos. I had been considering upper Blepharoplasty for some time and although this was something I wanted to do, I was still apprehensive before my consultation and again a few days before my op. Both doctors spent just over an hour with me at my consultation, talking me through what to expect and all the details of the operation. I also received a very informative pack outlining all the preparation and post op care. During the procedure, I was made to feel completely comfortable and was informed throughout. Afterwards any question I had about my recovery was immediately responded to, reassuring me every step of the way. I was recommended to Dr Murthy and can not recommend these two very talented surgeons enough. If Blepharoplasty is something you are considering, you should contact Face Restoration, and organise a consultation, you will most definitely not regret it. A truly professional and worthwhile experience.

08 Jun 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Miss Murthy explained the procedures for the operation in an understandable way, the timing of the operation was according to schedule and I was impressed with the unflappable and professional approach of this specialist

20 Jan 2021verified patient
Patient seen for:
Oculoplastic Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Miss Murthy gave me exceptional care in the treatment of my thyroid eye disease and subsequent Right Upper eyelid surgery. She is a gifted lady, with a very compassionate nature. My thyroid eye disease had ruined the look of my eye and I lost my confidence. I did not like looking at my refection at all. Miss Murthy changed all that with her remarkable surgical skills. I now look normal, back to how I used to, I have Miss Murthy to thank for this. I would highly recommend Miss Murthy. She would exceed your expectations in terms of care and aftercare.

02 Feb 2021verified patient
Patient seen for:
Thyroid Problems
Oculoplastic Surgery
Eyelid Surgery