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Face Restoration

Face Restoration

25 Harley Street, London, United Kingdom, W1G 9QW

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Reviews

All reviews(27)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Blepharoplasty (Eye Lid Surgery) (12)
Oculoplastic Surgery (8)
Injectable Treatments (3)
Thyroid Problems (3)
Blepharoplasty (1)

96 %

4 %

0 %

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*Star rating based on patient reviews

27 reviews

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Satisfactory

03 Mar 2021verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I'm a facial palsy patient and I can honestly say that injectable treatments have transformed my life. From being needle phobic to now having complete confidence, knowing that in a few short minutes I'll have regained facial symmetry and function. I can't recommend you highly enough - thank you.

03 Mar 2021verified patient
Patient seen for:
Facial Palsy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Miss Murthy gave me exceptional care in the treatment of my thyroid eye disease and subsequent Right Upper eyelid surgery. She is a gifted lady, with a very compassionate nature. My thyroid eye disease had ruined the look of my eye and I lost my confidence. I did not like looking at my refection at all. Miss Murthy changed all that with her remarkable surgical skills. I now look normal, back to how I used to, I have Miss Murthy to thank for this. I would highly recommend Miss Murthy. She would exceed your expectations in terms of care and aftercare.

02 Feb 2021verified patient
Patient seen for:
Thyroid Problems
Oculoplastic Surgery
Eyelid Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have had thyroid eye disease 2 years, and have, with the help of my doctors, been able to navigate my way from diagnoses to my operation fairly smoothly. It's been a challenging journey but one that has been made much easier with the support and guidance received by my specialists. Thank you.

03 Feb 2021verified patient
Patient seen for:
Oculoplastic Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Miss Murthy explained the procedures for the operation in an understandable way, the timing of the operation was according to schedule and I was impressed with the unflappable and professional approach of this specialist

20 Jan 2021verified patient
Patient seen for:
Oculoplastic Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From my consultation through to the post op care, I could not have possibly expected the care and consideration I received from Dr. Murthy and Dr Roos. I had been considering upper Blepharoplasty for some time and although this was something I wanted to do, I was still apprehensive before my consultation and again a few days before my op. Both doctors spent just over an hour with me at my consultation, talking me through what to expect and all the details of the operation. I also received a very informative pack outlining all the preparation and post op care. During the procedure, I was made to feel completely comfortable and was informed throughout. Afterwards any question I had about my recovery was immediately responded to, reassuring me every step of the way. I was recommended to Dr Murthy and can not recommend these two very talented surgeons enough. If Blepharoplasty is something you are considering, you should contact Face Restoration, and organise a consultation, you will most definitely not regret it. A truly professional and worthwhile experience.

08 Jun 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the moment I made my enquiry to the end of my procedure Jonathan Roos and Rachna Murthy made me feel so at ease. I would like to say that they are the most professional and caring drs I have ever had. From my pre-meeting, a WhatsApp group was set up and going forward they constantly kept in touch with me. So if I had any questions etc they immediately replied and also kept in touch with me. I felt no pain whatsoever and the best of it was no bruising which enabled me to go back to work after a few days. None of my clients noticed my stitches which was fab. I would like to mention that I had this procedure done several years ago and I did have bruising etc and although the outcome was good, the experience and care I had this time did not compare. They truly are an amazing team. Why would you not want two drs treating you from start to finish!! What I also found amazing was it was not about taking excess skin off, prior to the procedure a full eye test was carried out to check the condition and health of my eyes to ensure all was good. I never had this before and I know from some of my clients i deal with in my profession they have not had this done before . I would definitely say if you want your eyes done, go to an occuplasty surgeon as opposed to your run of the mill cosmetic surgeons as they are true specialists. Thank you so much to you both and will see you soon for my husband. Xxx

26 Sep 2021verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the moment I first met Rachna to the end of my treatment , I found the whole experience wonderful . Both her and Jonathan Roos were extremely professional and attentive . Nothing was too much trouble and everything was explained in full detail. My first visit was lengthy and detailed and also included a fill eye test to ensure my eyes were healthy prior to any surgery. After the bleph procedure it followed recovery with no bruising or pain. I was sent home with full aftercare etc. We were part of a WhatsApp group so always available with immediate replies if I had any questions. They both work as a team so why go to your average cosmetic surgeon when you can have all and more by having occuplasty surgeons . I cannot recommend them enough and we will be back for my husband x

26 Sep 2021verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Following my consultation and operation I was provided with the best care and follow up. When I needed to contact the consultant she was there at the end of the phone and supporting me through the initial healing. Can recommend Face Restoration from start to finish and so happy with my appearance now.

29 Sep 2021verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Extremely professional and caring from the initial consultation to post surgery.

30 Sep 2021verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)