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The Ridgeway Hospital (part of Circle Health Group)

The Ridgeway Hospital (part of Circle Health Group)

Moormead Road, Wroughton, Swindon, United Kingdom, SN4 9DD

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All reviews(197)
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Last 7 days
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Filter by condition:
Endometriosis (29)
Hysterectomy (29)
Gynaecology (22)
Menopause (17)
Hernia (15)

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*Star rating based on patient reviews

197 reviews

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

With the admin. staff I noted that even though I was the patient, sometimes they addressed all remarks to my daughter.

09 Mar 2024verified patient
Patient seen for:
Arthritis (Hip)
Hip Replacement

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave us this feedback. We're sorry to hear this, and will pass your comments on to the team so that we can learn from this, and do better in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

13 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Lovely hospital with very kind efficient staff. The pre op, surgery and post op care has been excellent

07 Mar 2024verified patient
Patient seen for:
Hip Replacement

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hello, thank you for your feedback; we really appreciate it! We're thrilled to hear you found your care to be excellent, and the team very kind and efficient. Thanks again, and have a lovely day.

12 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Greeted at reception promptly, pharmacy staff were quick, informative and friendly.

17 Mar 2024verified patient
Patient seen for:
Colonoscopy

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave us a review. We really appreciate it, and are pleased to hear your experience was so positive. Thanks again, and take care.

20 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The hospital is very clean and welcoming and all the staff I encountered were friendly and helpful. The staff on the ward (nurses, catering) couldn't have been nicer and never made me feel like I was a burden.

02 Apr 2024verified patient
Patient seen for:
Oophorectomy (Ovary Removal Surgery)
Chronic Pelvic Pain
Endometriosis

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave us your feedback. We're so pleased to hear you found the team to be friendly and helpful. Thanks again, and take care.

05 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always clean, tidy and efficient. Staff friendly and courteous. Car parking difficult at times

28 Feb 2024verified patient
Patient seen for:
Functional Nasal Surgery

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hi there, thanks for the great feedback. We're so pleased to hear that you found the team to be friendly and courteous, and apologise that you found the car parking difficult at times; we'll relay this back to the team. Thanks again, and take care.

02 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff and nurses were all pleasant and friendly always willing to help, nothing was too much trouble.

19 Mar 2024verified patient
Patient seen for:
Laparoscopic Hysterectomy
Heavy Periods (Menorrhagia)

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hi there, thank you for the lovely review! We're so pleased to hear you found the team to be pleasant and friendly. Take care.

22 Mar 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Well looked after. Staff were friendly and checked in on me regularly. Only down side was the long wait for the surgery. Arrived at 7am and didn’t get operated on till 1pm

08 Apr 2024verified patient
Patient seen for:
Rhinology
Functional Nasal Surgery
Broken Nose

Reply from The Ridgeway Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave us your feedback. We're so pleased to hear you felt well looked after, and found the team to be friendly. Our apologies for the inconvenience caused during your wait. Please don't hesitate to reach out if there's anything additional we can do for you.

10 Apr 2024