The Ridgeway Hospital (part of Circle Health Group)
Moormead Road, Wroughton, Swindon, United Kingdom, SN4 9DD
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*Star rating based on patient reviews
206 reviews
5
Very positive. Receptionist was very friendly and helpful. Was made to feel welcome and at ease.
Good afternoon, Thank you for the review! We will be sure to pass on your kind words to the team. Many thanks The Ridgeway Hospital
07 Dec 20235
My experience at The Ridgeway Hospital was excellent. All of the staff were friendly and helpful. On my arrival for my operation, I was instantly taken to my room where everything was ready for me. The room & bathroom were spotlessly clean and the staff were very efficient and very friendly. I couldn't have wished for a better experience.
Thank you for taking the time to leave this great review for our hospital.
21 Dec 20235
Great, staff friendly and helpful
Thanks for the 5 star review!
19 Jan 20245
Very welcoming and helpful staff.
Thank you for the kind words about The Ridgeway Hospital!
29 Feb 20244
With the admin. staff I noted that even though I was the patient, sometimes they addressed all remarks to my daughter.
Hi there, thank you for taking the time to leave us this feedback. We're sorry to hear this, and will pass your comments on to the team so that we can learn from this, and do better in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
13 Mar 20245
Lovely hospital with very kind efficient staff. The pre op, surgery and post op care has been excellent
Hello, thank you for your feedback; we really appreciate it! We're thrilled to hear you found your care to be excellent, and the team very kind and efficient. Thanks again, and have a lovely day.
12 Mar 20245
Excellent, very well looked after. All the care and attention you could ask for.
Hi there, thank you for taking the time to leave us your feedback. We're delighted to hear your experience with us was so positive.
26 Mar 20245
Always clean, tidy and efficient. Staff friendly and courteous. Car parking difficult at times
Hi there, thanks for the great feedback. We're so pleased to hear that you found the team to be friendly and courteous, and apologise that you found the car parking difficult at times; we'll relay this back to the team. Thanks again, and take care.
02 Mar 20244.5
I had a letter for my appointment at 9:20am however, the time of my appointment had changed to 12:50pm. The change was only sent as a text which I missed. Which means I turned up to my original appointment at 9:20am so had to go back home which was a 40min journey. Next time maybe a phone call with an answerphone message if I don’t pick up. Even a email or letter would have been good too. Not just a text.
Hi there, thank you for taking the time to leave us your feedback. We're sorry to hear that your appointment time changed and about the lack of communication around this, and thank you for bringing it to our attention. We will feed this back to the team and use it to improve in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
12 Mar 20245
Saw my doctor almost as soon as I got in.
Hi there, thank you for the high star rating! We're so pleased your experience with us was a positive one.
18 Mar 2024