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St Edmunds Hospital (part of Circle Health Group)

St Edmunds Hospital (part of Circle Health Group)

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

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Reviews

All reviews(155)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Rheumatology (23)
Joint Pain (20)
Cataract Surgery (19)
Upper Gastrointestinal Conditions (Oesophagus & Stomach) (17)
Colonoscopy (13)

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*Star rating based on patient reviews

155 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic service

16 Nov 2020verified patient
Patient seen for:
Psoriasis Treatment
Acne

3.75

4.00
Overall Experience
5.00
Cleanliness
3.00
Friendliness
3.00
Wait time

I feel the receptionist could be a bit more welcoming. She treated me as if she was a headmistress! She needs some training on communication with patients

26 Feb 2021verified patient
Patient seen for:
Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

all good, i know the hospital well.

17 Oct 2020verified patient
Patient seen for:
Knee Pain
Joint Injection
Osteoarthritis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was positive. The staff were all friendly and helpful.

03 Mar 2020verified patient

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

very nice and heplful

28 Dec 2020verified patient

2.5

3.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
1.00
Wait time

we arrived ~7pm so it was very quiet we waited more than 45 mins for our 7pm appointment

28 Jan 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have covered everything i want to say. I have only praise for the professional consultation.

03 Dec 2020verified patient
Patient seen for:
Back Pain
Osteoarthritis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found the hospital to be very good all round. They were able to book my appointments in quickly and the hospital was always very clean.

03 Nov 2021verified patient
Patient seen for:
Back Pain

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Friendly staff. Issued clear instructions during a difficult time. Waiting area struggles a little for social distancing when seated.

15 Apr 2021verified patient
Patient seen for:
De Quervain's Syndrome (Tenosynovitis)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

When I arrived I was able to wait in a lovely spacious waiting area and within 30 minutes I was called in, the waiting area and consulting rooms were very clean, all staff were helpful and friendly.

29 Oct 2021verified patient
Patient seen for:
Cataract Surgery