St Edmunds Hospital

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

Verified profile

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

Verified profile
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Reviews

All reviews

72 reviews

3.75

4.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
4.00
Wait time

As expected

22 Sep 2020verified patient
Patient seen for:
Osteoarthritis

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

very nice and heplful

28 Dec 2020verified patient
Patient seen for:
Degenerative disc disease

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have covered everything i want to say. I have only praise for the professional consultation.

03 Dec 2020verified patient
Patient seen for:
Osteoarthritis
Back Pain
Golfer’s Elbow (Medial epicondylitis)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

VERY HELPFUL THANKYOU.

17 Aug 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic service

16 Nov 2020verified patient
Patient seen for:
Acne
Psoriasis Treatment
Mole

3.75

4.00
Overall Experience
5.00
Cleanliness
3.00
Friendliness
3.00
Wait time

I feel the receptionist could be a bit more welcoming. She treated me as if she was a headmistress! She needs some training on communication with patients

26 Feb 2021verified patient
Patient seen for:
Back Pain

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

When I arrived I was able to wait in a lovely spacious waiting area and within 30 minutes I was called in, the waiting area and consulting rooms were very clean, all staff were helpful and friendly.

29 Oct 2021verified patient
Patient seen for:
Cataract Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found the hospital to be very good all round. They were able to book my appointments in quickly and the hospital was always very clean.

03 Nov 2021verified patient
Patient seen for:
Back Pain

4

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Receptionist who dealt with me was very polite and efficient, but the one who dealt with my daughter (who was accompany me by agreement with Dr. O'Reilly was not very polite, and did not ask me why she was with me. I did have to wait over 30 minutes beyond m appointment time, but I accept that consultants may well over run because the are doing such a thorough job; maybe the receptionist could have just advised me assuming she knew!)

03 May 2021verified patient
Patient seen for:
Arthritis
Osteoarthritis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Can’t fault the hospital

01 May 2021verified patient
Patient seen for:
Joint Injection