St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
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10 %
1 %
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*Star rating based on patient reviews
146 reviews
5
Very smooth experience
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
4.5
Generally the experience was good, however the pre-admissions element wasn't great. The team often didn't call when scheduled and at one point scheduled me in for a Covid test without telling me (I only found out because I called them). It seemed chaotic and confusing
4.75
As i expected , helpful , precise and professional
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
4.75
When I arrived I was able to wait in a lovely spacious waiting area and within 30 minutes I was called in, the waiting area and consulting rooms were very clean, all staff were helpful and friendly.
5
Fantastic service
5
I have covered everything i want to say. I have only praise for the professional consultation.
2.5
we arrived ~7pm so it was very quiet we waited more than 45 mins for our 7pm appointment
5
Can’t fault the hospital
4
Receptionist who dealt with me was very polite and efficient, but the one who dealt with my daughter (who was accompany me by agreement with Dr. O'Reilly was not very polite, and did not ask me why she was with me. I did have to wait over 30 minutes beyond m appointment time, but I accept that consultants may well over run because the are doing such a thorough job; maybe the receptionist could have just advised me assuming she knew!)
5
Used this hospital many times. Staff are very friendly and the hospital extremely clean. Only down side is lack of parking