St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
89 %
10 %
1 %
0 %
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*Star rating based on patient reviews
147 reviews
4.5
The hospital was clean but felt it is probably due for a make over but this is not a criticism.
4.5
Generally the experience was good, however the pre-admissions element wasn't great. The team often didn't call when scheduled and at one point scheduled me in for a Covid test without telling me (I only found out because I called them). It seemed chaotic and confusing
4.75
As i expected , helpful , precise and professional
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
5
Excellent
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
5
Very smooth experience
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
5
Friendly staff, clean environment, short wait times
Thank you again for taking the time to let us know how we did. Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pl eased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
4.75
Very efficient and the Nurses went above and beyond. I usually dislike visiting hospitals in all circumstances, however St Edmunds was a refreshing experience. Obviously I'd recommend you didn't get injured so you had no need for a hospital, but if you do then this seems to bet he place to be.
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
5
There really is customer service (which is lacking in many other industries), and I received a warm friendly welcome.
Thank you again for taking the time to let us know how we did. Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pl eased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
4.75
The staff of the hospital were very helpful and charming. The waiting room is light, modern and very comfortable.
Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
5
The hospital staff were, without fault on every level. From reception, pre-admission, nursing staff, theatre staff, anaesthetist and catering staff, all made the visit to BMI stressless and left me feeling confident throughout the duration. Post op was just as faultless, with time and care at the top of their agenda. I left feeling that I had been professionally overseen and taken care of at every stage during my stay.
Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown