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OSD Healthcare

OSD Healthcare

Boundary Way, Hemel Hempstead, United Kingdom, HP2 7YU

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All reviews(3449)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Lower Back Pain (169)
MRI Scan (Magnetic Resonance Imaging scan) (142)
Pain Management (94)
Consultant Appointments (Initial Consultations) (84)
Back Pain (78)

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*Star rating based on patient reviews

3,449 reviews

2.5

1.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
3.00
Wait time

I was talked about by a doctor to a trainee calling me “ obese coronary” patient whilst I was in room . Was ignored whilst I had an exasperation causing me pain , swelling and anxiety . Never coming back

14 Sep 2021verified patient
Patient seen for:
Diagnostic Imaging

Reply from OSD Healthcare

We are so sorry to hear you didn't have a positive experience here at OSD Healthcare, this is not what we strive for. If you wish to discuss your experience further, please do not hesitate to contact us on OSDHealthcareCommunications@osdhealthcare.co.uk. Many thanks.

20 Sep 2021

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The experience on the day of the procedure was good. However, I have not received any form of report and it is now 7 weeks since I had the procedure. My GP has not received a report either.

14 Sep 2021verified patient
Patient seen for:
Diagnostic Imaging

Reply from OSD Healthcare

Thank you for your review. We are sorry to hear you're yet to receive your report. Please could you email us on OSDHealthcareCommunications@osdhealthcare.co.uk and we can look into this for you.

17 Sep 2021

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

ONLY HAD THE ONE VIISIT BUT VERY IMPRESSED

14 Sep 2021verified patient
Patient seen for:
General Urology

Reply from OSD Healthcare

Thank you for your feedback!

17 Sep 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My mother got an appointment to see your consultant without delay. She had wanted to be seen by a doctor, rather than receiving a telephone consultation, for some tlme after her condition worsened. Due to your quick action and advice she was able to go to hospital where the proper medication was worked out . She is now at home in much better health.

14 Sep 2021verified patient
Patient seen for:
Atrial Fibrillation

Reply from OSD Healthcare

Many thanks for taking the time to leave your feedback, we're so pleased to have helped your mother and it is fantastic to hear she is back home.

17 Sep 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I arrived on time for my appointment and was seen immediately. An extremely pleasant experience.

14 Sep 2021verified patient
Patient seen for:
Adult Ear, Nose & Throat Surgery

Reply from OSD Healthcare

Thank you for your feedback!

17 Sep 2021

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Close to my home, easy to find and ample parking. Warm greeting on arrival by reception staff, relaxed waiting area, wait time minimal before seeing medical professionals and very happy with overall experience including competitive pricing.

14 Sep 2021verified patient
Patient seen for:
Ultrasound Guided Joint Injections
Diagnostic Imaging

Reply from OSD Healthcare

Many thanks for taking the time to leave your feedback, we're so pleased you had a positive experience here at OSD Healthcare!

17 Sep 2021

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My first visits to OSD, and I was extremely impressed.

14 Sep 2021verified patient
Patient seen for:
ACL Reconstruction
Rotator Cuff Repair
Shoulder Pain

Reply from OSD Healthcare

Thank you for your feedback!

17 Sep 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Brilliant

14 Sep 2021verified patient
Patient seen for:
Diagnostic Imaging

Reply from OSD Healthcare

Thank you!

17 Sep 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional, makes patients feel confident. One small observation only - used the loos on arrival having asked where they were then promptly asked to supply a urine sample! Sensed nurse slightly agitated as there was then a time pressure which could have have been avoided.

14 Sep 2021verified patient
Patient seen for:
Diagnostic Imaging

Reply from OSD Healthcare

Thank you for taking the time to leave your feedback

17 Sep 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly and professional welcome. Sensed a high level of expertise.

14 Sep 2021verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

Reply from OSD Healthcare

Many thanks for your feedback!

17 Sep 2021