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Verified profile
Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
Friendly and attentive
4.72
735
patient reviews
The Waterfront Beaufort House Elstree Road, Elstree, United Kingdom, WD6 3BS
Excellent service
4.77
1035
patient reviews
Verified profile
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Overall speaking, it’s a good place to visit when you seek private healthcare.
4.81
1909
patient reviews
Verified profile
Roman House, 296 Golders Green Road, London, United Kingdom, NW11 9PY
Good clinic with friendly and helpful staff. More parking would be helpful.
4.82
57
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
Sudbury Hill, Harrow, London, United Kingdom, HA1 3RX
Overall good except for the wait times.
4.73
1257
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Very positive
4.73
3755
patient reviews
Verified profile
290 Centennial Avenue, Elstree, United Kingdom, WD6 3SU
Just great service
4.88
99
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
The doctor and nurse were lovely and looked after me well. With hindsight, as my procedure was close to my ear and the noise of my skin being cut was quite traumatic, I would use ear plugs next time, and it would have been nice if this option had been suggested to me. Otherwise everything was great.
4.77
561
patient reviews
Verified profile
234 Great Portland Street, London, United Kingdom, W1W 5QT
Very organised and efficient. Great communication leading up to the appointment.
4.89
37
patient reviews