302 results found for WEIGHT LOSS Clinics in WEST MIDLANDS, ENGLAND

Easy to park & centrally located. Entrance could be better signposted. Staff attentive and gave full explanation of process/procedures and wait times.

Nice clean hospital with lovely attentive staff

It was a very good experience that I had at the hospital.

I have been under the care of Dr Sami for 3 years and always had an excellent service. He saved my swallowing and treated my reflux and stomach problems. I feel back to normal now.

The clinic was friendly and clean, and offered an efficient service.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good. Helpful they added toys for the kids. It is quite warm though inside

I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.

A well organised hospital with friendly, competent and reassuring staff.

Very nice staff and well organised.