86 results found for VASCULAR SURGERY Clinics in LIVERPOOL STEET, CITY OF LONDON

Excellent - clean and friendly

Clean, calm, efficient, centrally located, great consultant.

Friendly approachable staff, comfortable waiting rooms with water and hot drinks. Nice clean environment, relaxing wait!

Couldn't have received a better welcome and care experience. All the staff put me at ease and kept me well informed at all times. Thank you!

Excellent level of service, efficiency and comfort with personable staff throughout.

efficient and on time .

Extremely efficient,welcoming and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

very well run place with excellent staff

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!