63 results found for VARICOSE VEINS SURGERY Clinics in WEST HAMPSTEAD, CAMDEN

First class highly recommended

all the staff were so friendly and helpful, appointment started on time, doctors absolutely incredible

Excellent all round.

Friendly staff, good environment, effective arrangement. But it took quite a long time getting confirmation emails, it took me 1 and 2 days to get both email necessary to settle the registration and appointment.

The staff at the Platinum Medical Centre were truly excellent. From the Pre-Ops Team to Accountant Staff and the Nurse Support the service was first class. I needed to change the time of my Pre-Ops visit and the Team just re-arranged their schedule to make it happen. As I was visiting London to get this done, under the direction of Mr Goldberg and Charlotte I managed to get the MRI, CT Scan and Xray including reports completed in one afternoon. Also, as I was self-funding the Accounts Team were extremely supportive and the cost for the Pre-Ops work came well under what I was expecting. Finally the support of Mr Goldberg's Medical PA, Ms Charlotte Cutts, was truly outstanding. Everything I needed was there without having to ask. Issues were followed up instantaneously and a question I couldn't solve myself Charlotte with an Email to the right person got solved within the hour. Her professionalism and friendly manner really contributed to my overall positive experience.

Very clean and staff friendly and helpful

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

From reception to nursing staff to physio to consultant - all were patient, kind and professional.

Generally satisfied with my experience.

Very good care