52 results found for TONGUE TIE EXCISION Clinics in EARLSFIELD, WANDSWORTH

It provided excellent patient care.

Brilliant experience

All the porters and nurses extremely professional and courteous

fast and thorough

Excellent and exceeded expectations in every way

Friendly staff provided warm welcome and clear directions.

On time and procedure was expertly completed.

Efficient and friendly

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I attended the Platinum Medical centre and was dealt with promptly and professionally