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Tongue Tie Excision Aldgate
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Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.
4.67
2582
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Convenient to get to. Welcoming, clear, helpful staff
4.73
3724
patient reviews
Verified profile
84 Harley Street, London, United Kingdom, W1G 7HW
An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.
4.86
104
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.
4.74
186
patient reviews
Verified profile
24 Portland Pl, London, United Kingdom, W1B 1LU
Very clean clinic and helpful staff
4.91
54
patient reviews
Verified profile
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Brilliant experience
4.92
101
patient reviews
Verified profile
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
Verified profile
1 Welbeck Street, London, United Kingdom, W1G 0AR
My experiences of OneWelbeck have been wholly positive. I have had several consultations, an MRI scan and surgery there and throughout it all I was welcomed by a friendly team who took time to explain things to me. Everyone that I have met there has been professional and friendly, and the whole experience made me feel in very safe hands.
4.90
49
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Excellent in both cases
4.81
1169
patient reviews