22 results found for THYROGLOSSAL DUCT SURGERY Clinics in PINNER, HARROW

Good clinic with friendly and helpful staff. More parking would be helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Spire Thames Valley is a wonderful healthcare setting. The staff are always extremely friendly and helpful and the facilities are kept ammaculately.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

All fine . No issues .

Beautiful presented hospital staff extremely friendly my appointment time was prompt.

Very friendly staff and very efficient.

Everyone is friendly and helpful.