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Tarsal Tunnel Syndrome Queensbury
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
A positive and reassuring experience.
4.67
2586
patient reviews
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5-10 Beaumont St, London, United Kingdom, W1G 6AA
Excellent in every respect. Only visited for a short outpatient appointment.
4.83
3479
patient reviews
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42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
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Rickmansworth Road, Northwood, London, United Kingdom, HA6 2JW
Attended for follow up appointment, surgery performed at The Fortiius Clinic, London.
4.77
355
patient reviews
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205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Friendly staff provided warm welcome and clear directions.
4.81
1904
patient reviews
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20 Devonshire Place, London, United Kingdom, W1B 6BW
I have seen Marta de Oliveira for pelvic floor Physiotherapy for a couple of times and I can say that was super helpful all I have learned with her. I am now pregnant and not having to deal with the issue I had in the past. I highly recommend her to anyone that has pelvic floor issues. She is extremely professional and friendly.
4.86
1350
patient reviews
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85 Jamestown Rd, Camden Town,, London, United Kingdom, NW1 7DB
Great place!
5.00
253
patient reviews
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Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Very friendly and helpful staff Very modern environment
4.80
477
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
The care received and friendliness was dictated by the nurses on the shift. I had 4 who were consistently friendly, caring and considerate. They were incredible the days out of surgery and remembered me each day with a smile and a caring attitude. However in my last night there was a rotation of staff and I had to ask to get my blood thinners and required meds, for the compression machine to be put on my leg, blood pressure checked and to have everything required to sleep - this felt very different to the other days when the nurses were actively checking on me and making sure I had received the medications. I was advised to be medicated up for travel and again had to request this despite it being something requested by the surgeon and the physio. This felt very different and I appreciate the change in team - however, felt a definite change in attitude and compassion level from the other staff. Apart from that : there was a gentleman screaming in the night and he was quite scary to hear as he was being aggressive with the care staff. I was glad I had noise cancelling headphones Otherwise I would highly rate the ward and experience
4.77
559
patient reviews