65 results found for SYSTEMIC LUPUS ERYTHEMATOSUS (SLE) Clinics in SOUTHFIELDS, WANDSWORTH

The information I received beforehand made it easy for me to find my way to the Cumberlege Ward. Everyone I met was very friendly and efficient. I had to wait quite a long time for my surgery but it was in very pleasant surrounding.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I attended the Platinum Medical centre and was dealt with promptly and professionally

fast and thorough

Professional and friendly service.

Very friendly, efficient and timely service. I arrived early and was seen early.

The hospital was easy to reach and I didn’t have to wait for long before my appointment. Everyone was kind and willing to help. A volunteer also escorted me to the right elevator. Only problem were the bathrooms. They were dirty and there was rubbish on the floor

Extremely efficient,welcoming and helpful.

Excellent level of service, efficiency and comfort with personable staff throughout.

no waiting time, lovely clinic