53 results found for SPINAL DEFORMITY CORRECTION Clinics in BROMLEY-BY-BOW, TOWER HAMLETS

Excellent in every respect. Only visited for a short outpatient appointment.

The building was clean and easy to find. Staff were super friendly and helpful

Very good, nice receptionists, thoough some delay with software

It provided excellent patient care.

efficient and on time .

Welcomed in a very friendly manner, appointment organised very efficiently. Staff was lovely

Clean, calm, efficient, centrally located, great consultant.

Friendly approachable staff, comfortable waiting rooms with water and hot drinks. Nice clean environment, relaxing wait!

Extremely efficient,welcoming and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.