55 results found for RETINAL LASER SURGERY Clinics in PICCADILLY, WEST END

Postive , professional experience with clear communication

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

The staff were very efficient helpful and friendly, the hospital is very clean. My experience with Weymouth Street hospital was a happy one

Always a great experience with GOSH. Kind and friendly staff. Was seen very quickly an everyone was very attentive

Very welcoming and seen on time

Overall average. Welcome, explaining why and why, , all need improvement

Very friendly and informative

Staff at both Queen Anne Street and East Grinstead were wonderful. In particular the anaethetist Dr Lamb. I was very nervous and she really helped calm me down. Reccomendation from a friend

I had a relatively quick turnaround from my first outpatient appointment to surgigical procedure, which was excellent. From that moment the care I received from the surgical and nursing teams was first class. My subsequent stay in 15N was faultless and every aspect from catering to hour by hour care was professional and friendly. I stayed slightly longer than expected but there was no rush whatsoever to leave. Couldn’t fault it👍😀

From reception to nursing staff to physio to consultant - all were patient, kind and professional.