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Referral Letter Putney
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
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20 Devonshire Place, London, United Kingdom, W1B 6BW
I found the experience very good indeed.
4.86
1347
patient reviews
Verified profile
10 Redcliffe Street, London, United Kingdom, SW10 9DT
I cannot express enough how wonderful my experience was in WMS, all the midwifes and staffs were incredibly welcoming, professional, and attentive. The WMS team went above and beyond to ensure that I felt comfortable and supported throughout the entire process. Their dedication and kindness made all the difference during such a significant time in my life.
5.00
1
patient reviews
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25 Harley Street, London, United Kingdom, W1G 9QW
Online meeting
4.82
545
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
The place is clean, good location and easy to find address; the staff is punctual.
4.83
467
patient reviews
Verified profile
9-11 Bath Street, London, United Kingdom, EC1V 9LF
Had a very pleasant experience from reception to the nurses and my ophthalmologist.
4.72
4302
patient reviews
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5th Floor UCH Macmillan Cancer Centre, Huntley Street, London, United Kingdom, WC1E 6AG
Brilliant service so far. I feel that I am in the best possible hands
4.75
232
patient reviews
Verified profile
108 Goldhawk Rd, London, United Kingdom, W12 8HD
Fab staff, professional and friendly
4.92
6
patient reviews
Verified profile
Kirby Chemist, Dental and Medical Centre 53 High Street, Teddington, United Kingdom, TW11 8HD
Very thorough and very friendly. Would happily see this doctor again.
4.90
22
patient reviews