88 results found for RECONSTRUCTIVE SURGERY Clinics in SHEPHERD'S BUSH, HAMMERSMITH

First visit no issues

The Hospital is efficiently run and clean and welcoming. The only downside was the postponement of my operation from 7 to 21 March because a machine had broken down.

The experience was excellent from entering to leaving.

The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.

My over all experienced with Harley Medical Group has been excellent from pre-assessment until I had my surgery. They are very accomodating in terms of appointment changes. The nurses are excellent and very reassuring. The place itself is very good in terms of cleanliness and facilities.

Very friendly staff

Always a great experience with GOSH. Kind and friendly staff. Was seen very quickly an everyone was very attentive

Very clean. Easy to access with a little car park. Staff very friendly and helpful.

Great experience

The culture promotes confidence and a sense of security. The corporate objective of “putting patients first” has real meaning for clinicians and other staff.