84 results found for RECONSTRUCTIVE SURGERY Clinics in RICHMOND, WEST LONDON

I had a brilliant experience with the Clinic. I felt validated with my symptoms being taken seriously and I was treated with respect throughout.

Great support!

Great experience

Always a great experience with GOSH. Kind and friendly staff. Was seen very quickly an everyone was very attentive

Reliable and very easy to contact. It all went very smoothly

Very efficient and friendly.

The staff were all approachable and friendly

Great hospital, just need more car park

The experience was excellent from entering to leaving.

The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.