34 results found for POST-HERPETIC NEURALGIA Clinics in DOCKLANDS, EAST LONDON

Extremely efficient,welcoming and helpful.

Fast and smooth experience

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

Very positive

The clinic and the staff was great, I had a really positive experience and will be returning here in future should I need to

I saw Dr Carla for multiple appointments. She was very thorough, listened and made swift recommendations. I had a health screening, full body MRI and allergy testing which was a great way to know my body better. Very happy and never had any wait time!

always timely and patient reply!

I contacted Dementech Neurosciences regarding my son who was suffering from a neurological disorder. His condition worsened and he was developing new symptoms. I as a parent wanted help and a diagnosis for my son. Dementech Neurosciences was recommended by a family member, I was so glad of the recommendation as they were amazing. Josephine who I spoke to on the phone was brilliant, really nice really understanding actually listened to me and advised me what to do. I was seen by Dr Oliver Bernath a neurologist at the hospital who was really nice he observed my son and gave us a diagnosis which actually took a load of weight off me, and gave me good reassurance and advised me for what to do and how my son to recover. I am really thankful for the quick response from the hospital and the staff.

Cromwell Hospital is generally always a good experience.