46 results found for POLYCYSTIC LIVER DISEASE Clinics in NORTH LONDON, LONDON

Efficient and polite.

Excellent

I found the experience very good indeed.

Excellent in both cases

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Appointment was on time

Really positive experience, great support from the team which really helped with my recovery and food and kitchen service all good. Some of the specific requirements for me (eg cut up and soft options ) got a little lost between different kitchen staff despite their best intenstions and handover notes but it was all manageable and fine and overall food really good and just what I needed

Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.