46 results found for PHOTODYNAMIC THERAPY (PDT) Clinics in DOCKLANDS, EAST LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

Very positive

On time and very welcoming

Fast and friendly

Great. Friendlt Staff

Excellent level of service by the team again. Instant response to my query and helped me with my concerns and request for treatment. Wherever I go, can always trust HarleyDoc to deliver.

Cromwell Hospital is generally always a good experience.

The clinic is very clean, welcoming, and easy to find on Harley Street. The reception staff are very polite and professional, in person and over email.

very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital