61 results found for PERIPHERAL NEUROPATHY Clinics in WEST END, CENTRAL LONDON

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

Friendly staff with a very accurate timing

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The place is clean, good location and easy to find address; the staff is punctual.

The location was easy to walk to from Bond Street tube station. There was lift access for accessibility and clearly signposted. Aysha and Rebecca were friendly in the reception and offered us refreshments and we were seen shortly after. Dr Georgiana was warm and friendly and out us as ease as well as answered all our questions. Dr Marlow was so warm and friendly, he instantly built a good rapport and made us feel welcome. Her took his time to explain everything and really made us feel heard and understood. We really liked his manner and personality which was down to earth and approachable. He was very patient and tolerant and you could tell he was an expert with the way he pitched the information to suit his audience. When speaking to three child he adapted his language and when speaking to me, he was able to tell that I liked information so he met my needs by explaining things in more depth. We have had two wonderful experiences with Dr Marlow and his team and we are thankful that we chose recognition health as a result. Thank you

Impressive cleanliness, attentive polite staff, very helpful and distinguished

Extremely efficient,welcoming and helpful.

The care provided to me by London International Patient Services was outstanding. From first meeting to final discharge, Miss Homa Arshad's professional skill and personal care were exemplary. Through 2 hip replacement operations and the aftercare, I could not have received better treatment, delivered with the friendliest concern and natural empathy. The administrative support of her team matched her care and attention at every stage.

Brilliant experience

Excellent in both cases