73 results found for OSTEOPOROTIC FRACTURES Clinics in BETHNAL GREEN, TOWER HAMLETS

Nice clean hospital with lovely attentive staff

Extremely professional, clean, everyone is very kind and made me feel at ease.

It's always a pleasure to visit the HSSH

Slick venue and helpful friendly staff.

efficient and on time .

Helpful receptionist, nice quiet reception with nice amenities

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

The receptionist team was friendly, wait times were short

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.