58 results found for ONCOPLASTIC SURGERY Clinics in SOUTH NORWOOD, CROYDON

sloane hosiptail Is great

It was a very good experience that I had at the hospital.

All staff very helpful and friendly.

Excellent care, thank you.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

We were welcomed by a friendly professional and we were called in on time.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The reception people are nice and helpful, made the waiting time an agreeable experience

Very pleased with my visits to New Victoria Hospital.

I had a positive experience of my surgery and stay. The hospital is lovely very comfortable and clean. Certainly made a stressful time for me much easier. The nursing staff that cared for me were wonderful. Including the intensive care team who were truly amazing. I felt so safe and that the nurses genuinely cared and did everything they could to keep me comfortable. The surgical team were great at keeping me calm and talking me through what was happening. Would recommend treatment here.