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Neurosurgery Maida Vale
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Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.
4.58
199
patient reviews
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Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
I had a relatively quick turnaround from my first outpatient appointment to surgigical procedure, which was excellent. From that moment the care I received from the surgical and nursing teams was first class. My subsequent stay in 15N was faultless and every aspect from catering to hour by hour care was professional and friendly. I stayed slightly longer than expected but there was no rush whatsoever to leave. Couldn’t fault it👍😀
4.69
276
patient reviews
Verified profile
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Cleveland Clinic is modern, clean & efficiently run. All the staff were very professional & very caring. Even the food was very good!
4.92
95
patient reviews
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27 Tooley Street, London, United Kingdom, SE1 2PR
Every person I spoke to was very helpful and welcoming. The 'human touch' is something that is very apparent when visiting this hospital.
4.79
4290
patient reviews
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St Thomas Street, London, United Kingdom, SE1 9BS
Always had a good experience there
4.78
3538
patient reviews
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45 Bolsover Street, London, United Kingdom, W1W 5AQ
Always very good. Team are excellent
4.78
17
patient reviews
Great Ormond Street, London, United Kingdom, WC1N 3JH
Always a great experience with GOSH. Kind and friendly staff. Was seen very quickly an everyone was very attentive
4.87
52
patient reviews
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152 Harley Street, London, United Kingdom, W1G 7LH
Great.
5.00
1
patient reviews
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Du Cane Road, London, United Kingdom, W12 0HS
Incredibly thankful to my doctor and the nurses and midwives. After a difficult first birth, going private for number 2 has been the best decision. The constant attention and reassurance provided is what I needed. Thanks!
4.86
12
patient reviews
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Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Excellent experience
4.80
466
patient reviews