46 results found for NECK PAIN INJECTIONS/INTERVENTIONS Clinics in HANWELL, EALING

Efficient and polite.

Appointment was on time

Excellent

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Excellent in both cases

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Attended for follow up appointment, surgery performed at The Fortiius Clinic, London.

Everything was amazing, the care, the staff, the facilities. Really impressed

Generally very satisfied with service and treatment.

The Clinic is fresh and new. My consultant explained my procedure clearly and what to expect. I was seen early which was unexpected and everyone I met was helpful and friendly