43 results found for MOTOR NEURONE DISEASE (MND) Clinics in ALDGATE, TOWER HAMLETS

Superb, world-leading service!

everything is very clean, the workers are professional and ready to help at any time

Excellent care and very kind and helpful staff.Always came immediately if required.I was never made to feel uncomfortable or a nuisance however adequate times I needed help.Medical staff all very experienced and felt completely safe in their hands.

Excellent she was very good even helped me with my profile. Given a chance to ask questions and well explained very humble lady. Can't wait to start working with you.

We were eventually seen about 45-50 minutes after the stated time

Easy experience

Very unprofessional dealing with vulnerable patients, I have had a very bad experience with alternaleaf over the course of 1 year to then be told my medical records are no good and get discharged. FYI I'm a registered cannabis patient in the UK but they are still giving me a hard time and not accepting to coorect the errors in my case! Do jog use these people unless there is no other option

Fast and efficient

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

The experience was very professional.