71 results found for MEIBOMIAN GLAND DYSFUNCTION (MGD) Clinics in NORBITON, KINGSTON

Very welcoming and seen on time

Appointments were excellent, short waiting time and efficient on the day. However, on the day of the operation we were asked to arrive by 12 midday and was not operated till gone 4pm which was a long nervous wait of 4 hours. Scheduling of patients with the consultant should be more efficient to ensure less waiting time. I was scheduled to be first on the list but ended up being last!

Good location in London.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

I found the experience very good indeed.

The Clinic is clean and modern. Every appointment I had was on time and there was never any rush within the appointments.

Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.

Efficient and friendly