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Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
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19 Harley Street, London, United Kingdom, W1G 9QJ
Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.
4.80
145
patient reviews
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Suite 2, 14 Queen Anne Street, Marylebone, London, United Kingdom, W1G 9LG
Staff at both Queen Anne Street and East Grinstead were wonderful. In particular the anaethetist Dr Lamb. I was very nervous and she really helped calm me down. Reccomendation from a friend
5.00
3
patient reviews
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Guy's Cancer Centre, Great Maze Pond, London, United Kingdom, SE1 9RT
Good post-op care
4.80
378
patient reviews
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High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Excellent experience from start to finish
4.84
1094
patient reviews
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153-173 Marylebone Road, London, United Kingdom, NW1 5QH
Overall average. Welcome, explaining why and why, , all need improvement
4.58
80
patient reviews
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Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
Very good care
4.74
1850
patient reviews
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Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
I was very well looked after at Spire London East Hospital. Every member of staff went above and beyond to make me feel safe and cared for. My room was clean and comfortable. Staff attended to all my needs immediately and everyone was warm and kind.
4.76
620
patient reviews
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St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH
It was a bit hard to find the exact location as it's a big hospital. The waiting room could have had some magazines or reading materials as I was waiting. Enjoyed the coffee though!
4.88
76
patient reviews
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Sydney Street Outpatients and Diagnostic Centre,102 Sydney Street Chelsea, London, United Kingdom, SW3 6NJ
Very welcoming and seen on time
4.72
220
patient reviews