52 results found for KIDNEY DISEASE Clinics in WALTHAMSTOW, WALTHAM FOREST

Good location in London.

I have always been greeted by a smiling face and words of comfort, when attending The Kings Oak Hospital. I feel very comfortable when I attend an appointment.

I found the experience very good indeed.

Convenient to get to. Welcoming, clear, helpful staff

Excellent - clean and friendly

Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Appointment on time. Cystoscopy performed in efficient and considerate way. Results soon followed up and conversation took place to review next options. All done in a friendly and professional manner. Glad it all went so swiftly.

Efficient and friendly

Impressive cleanliness, attentive polite staff, very helpful and distinguished