23 results found for HUNTINGTON'S DISEASE Clinics in STOKE NEWINGTON, HACKNEY

We were eventually seen about 45-50 minutes after the stated time

I cannot see any fault. I had a very pleasant experience.

Very professional and helpful staff...the nurses and doctors was amazing and very helpful.

I have no comments to make. Thanks

Excellent thank you

Very professional

Excellent service, punctual and helpful staff

Excellent, communication has been prompt and clear from my first interaction, the whole team have been great.

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

Great service and experience with Andy who conducted lung function tests with me at the Lister Hospital