162 results found for HIGH CHOLESTEROL Clinics in SOUTH BANK, CENTRAL LONDON

Good location in London.

fast and thorough

just like going to a hotel, many people all friendly and helpful

Good, efficient experience

My experience was top of the line - excellent!

Could not have gone more smoothly or efficiently.

I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.

On time and procedure was expertly completed.

A nice experience, I felt listened to and cared for

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.