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Hepatology Upton Park
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38 Giltspur Road, London, United Kingdom, EC1A 7BS
Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.
4.57
23
patient reviews
Verified profile
35 Weymouth Street, London, United Kingdom, W1G 8BJ
First time I’ve been to HCA I was nervous but everything went so smoothly whole staff was very helpful. My Dr Iaisha Ali she was the best doctor I have meet in my entire life.
4.73
2645
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
Staff very friendly and professional. Showers do need maintenance.
4.78
502
patient reviews
Verified profile
49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Needed a prescription and no-one available to speak out of 3 medical secretaries, 2pharmacist & 1 assistant Still not spoken to anyone & no service - frustrating
4.81
2084
patient reviews
Verified profile
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
Very friendly and efficient
5.00
7
patient reviews
Verified profile
41 Welbeck St, London, United Kingdom, W1G8EA
Excellent. Friendly staff and highly efficient.
4.77
1055
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Lovely hospital. Great experience with lovely nurses and reception team. Thank you
4.73
3442
patient reviews
Verified profile
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
The facilities were clean, the layout of the rooms was organised and the staff were all pleasant, very helpful and professional.
4.77
726
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
The Platinum Medical Centre was very clean and the staff were all professional.
4.69
2567
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
Efficient and professional
4.67
2547
patient reviews