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Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
Sudbury Hill, Harrow, London, United Kingdom, HA1 3RX
Overall good except for the wait times.
4.73
1257
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Cromwell Hospital is generally always a good experience.
4.81
1172
patient reviews
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290 Centennial Ave, Elstree Borehamwood, London, United Kingdom, WD6 3SU
Great place efficiently run service with good availability of appointments
4.82
162
patient reviews
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290 Centennial Avenue, Elstree, United Kingdom, WD6 3SU
Just great service
4.88
99
patient reviews
Verified profile
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Overall speaking, it’s a good place to visit when you seek private healthcare.
4.81
1909
patient reviews
Verified profile
Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Fantastic setup. Great experience. Super polite and friendly people
4.80
478
patient reviews
Verified profile
Page Street, Mill Hill, London, United Kingdom, NW7 2ED
Looks grubby and in need of renovation
4.74
71
patient reviews
Verified profile
Stirling Way, Borehamwood, United Kingdom, WD6 2BT
Booking a consultation with Dr Ratheesh was a straightforward process and the website was user-friendly. Dr Ratheesh was extremely professional and approachable/friendly during our consultation; his clinical expertise really helped me to make an informed decision about my health. Overall the whole experience was pleasant and I had no ridiculous waiting time for an appointment. Will definitely use this efficient service again. Thank you
5.00
7
patient reviews
Verified profile
114A Harley St, London, United Kingdom, W1G 7JL
Clear communication and great service.
4.78
190
patient reviews