45 results found for GERIATRIC MEDICINE Clinics in DULWICH, SOUTHWARK

Postive , professional experience with clear communication

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

Yes very happy with the procedure and the team and the hospital

great experience and service at Cleveland Clinic

Very sweet and helpful staff. The whole experience was swift and easy

The best experience that you could possibly want. It's a shame that this sort of experience isn't on the NHS; thankfully we have a choice.

From reception to nursing staff to physio to consultant - all were patient, kind and professional.

It was an excellent experience given the circumstances and the way it started/could have ended.